I was the original external hire to a newly-created and executively-mandated Site Design + Research team at Dell, tasked with envisioning and implementing the future of the customization-focused e-commerce user experience on dell.com.
Microsoft Corporation
While at Microsoft, I led cross-functional virtual teams of programmers, designers, and usability engineers in the development of processes for integrating UX design into the Exchange development milestone framework, while designing static and rich interactive user interface prototypes and developing formal user interface specifications and guidelines.